Below is a list of services and their statuses as determined by our automated monitoring platform. If you are experiencing issues with a service that is listed as operating normally, please submit a Service Desk ticket. Detected issues have been automatically reported and no action is required.
The monitor is down in the following regions: us-east and us-west
The monitor is down in the following regions: us-east and us-west
The monitor is down in the following regions: us-east and us-west
We have identified the cause of this incident and are actively responding. Our evidence indicates the affected accounts were accessed using passwords captured on a fraudulent copy of the Pantheon login page, reached through sponsored search results and not through any compromise of Pantheon's own systems We are securing the affected accounts, resetting credentials, and revoking access created by the unauthorized party. As part of this, you will receive a routine password-reset email. We are also contacting affected account holders and site owners directly; those security notifications will come from helpdesk@pantheon.io and are genuine.
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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